Vantage IP Services
"The level of customer care has surpassed my expectations. In today's environment it is nearly impossible to find a company with such a high level of support."
Joshua Robinson, Credible Wireless
Vantage IP Communications (VIP) Service allows businesses to consolidate their current voice, fax and data lines into a single high speed connection. Phone systems, computers and much of their software can be integrated into a single system, eliminating maintenance and upgrade costs. The result is a Unified Communications system that saves money and gives businesses competitive tools like unified building blocks that enable them to:
- Assign a direct line to every employee so callers can reach them directly
- Never publish a cell number because these are YOUR business calls
- Have different rings for important callers or ring on multiple phones to ensure coverage
- Tie PC's and phones together for screen pops identifying callers and click to dial for time savings
- Check messages in a single in box and save each employee 4 hours per week
- Review all messages to prioritize for now or later, improving response times
- Return consecutive calls without hanging up and dialing while retrieving voice messages
- Track all customer touch point to evaluate employee and customer activities
- Provide additional levels of customer service and sales tracking using Vantage Contact Center and Vantage CRM
- Replace repetitive tasks by the hundreds, saving time to focus on your customers
- Time Savings, Cost Savings, A Clearer View of Your Business