Features
Vantage IP Service leverages traditional phone features with innovative desktop and mobile applications providing users access to calls, faxes, voicemail and conferencing from anywhere. Industry leading VIP applications like click-to-dial, call center, desktop conferencing and screen pop integrate seamlessly with Salesforce.com™, Microsoft Office Outlook™ and a variety of custom applications.
Product Features
- Standard VIP Service Features:
- 4-digit multi-site calling
- Call Forwarding
- Custom call detail reporting
- Direct-in-Dial
- Emergency 911 call routing
- Inbound, Outbound, International calls per user
- Outlook Integration
- Click-to-Dial from Contacts
- Remote Office
- Sequential Ring
- Simultaneous Ring
- Single receptionist can cover multiple (nation-wide) locations
- Telecommuting
- Unlimited intra-state long distance calling
- Unlimited local calling
- Unified Messaging
- Voice Mail
- individualized dial-0 targets
- call back dialing to callerv
- auto return to VM
- Web-accessible ticketing
- Web portal for Total Call Control
- Standard Telephony Features:
- Account/Authorization Codes
- Anonymous Call Rejection
- Automatic Callback
- Barge-In
- Busy Lamp Field
- Call Forwarding Selective
- Call Hold
- Call Line ID Delivery Blocking
- Call Notify
- Call Park
- Call Pickup
- Call Return
- Call Transfer
- Call Waiting
- Do Not Disturb
- Hunt Group
- Last Number Redial
- Message on Hold
- Music on Hold
- Priority Alert
- Push to Talk
- Selective Call Acceptance
- Selective Call Rejection
- Speed Dial 100
- Three-Way Call
- Optional Group Services:
- Automated Attendant
- Vantage Contact Center
- Usage Based Features:
- 411
- Conference Bridge
- Inbound Toll Free
- International Calling
- User Options:
- Detailed Call Logs
- IP fax to email
- Soft console Receptionist
- Softphone
- Toolbar
- Wired/wireless Headset